Do Hanna Hats ship anywhere in the world ?
Yes we ship anywhere in the world !
How much is shipping?
We offer free shipping on all our orders to anywhere in the world.
How long will delivery take?
Each product is handmade and due to this our estimated dispatch date is four weeks.
How will my order be shipped?
Your order will be shipped using our Irish postal service, An Post.
When my order is ready for shipping, will I receive confirmation?
Yes, you will receive an automated email confirmation with a tracking number so you can track your order during transport.
If I want to order a product as a gift, can I add a different delivery address to my order?
Yes, when placing your order, just add the required shipping address of your preference.
If I want to order multiple gifts, can I do this on one order form?
Unfortunately our system will not allow this, so you will need to complete separate orders for each address/gift.
Where can I find a stockist near me?
Please refer to our stockist page here.
How do I choose which head size to order?
Please follow our size chart instructions here.
How do I pay for my purchases?
We accept all major credit cards, or you can pay by PayPal
Is it safe to pay online?
Our store is run on the Shopify commerce platform. Shopify is certified Level 1 PCI DSS compliant. This compliance extends to all online stores powered by Shopify.
Shopify is very serious about securely hosting our online store and have invested significant time and money to certify their solution is PCI compliant. From annual on-site assessments validating compliance to continuous risk management, they work really hard to ensure our shopping cart software and ecommerce hosting is secure.
What taxes are charged?
Listed prices on this website are displayed in Euro. When purchasing goods from outside of a Eurozone country, all payments will be taken in this currency. Listed prices are inclusive of any applicable VAT. The total price you pay us for products is always the same, regardless of whether or not Irish VAT is chargeable on the sale.
Where you've requested delivery to an EU address, the price paid for the product and the delivery service will usually include Irish VAT.
Where you're not an Irish resident and you've ordered products for delivery to a non-EU address, both the products and the delivery service will normally be zero-rated, with no Irish VAT chargeable on either. However, the price paid by you for the products and delivery services will remain the same as shown on the website.
Listed prices are exclusive of any chargeable import taxes or duties implemented by the destination country of the order recipient. As the person placing the order, you agree to be liable for any such charges associated with your order.
Listed prices also include delivery costs as we offer free worldwide shipping on all our orders.